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Subscriptions Overview

View and manage subscriptions in Bocs

Updated over a week ago

The Bocs Subscription page displays all customers' subscriptions, providing detailed information about each subscription allowing you to view, edit and create directly in Bocs.

Before you start

The Subscription page includes the following tabs:

  • Overview - Shows all Subscriptions with no preset filters

  • Upcoming - Shows Subscriptions that are about to trigger - coming soon

  • More on our roadmap - have a suggestion, let us know about it!

Viewing Subscription Information

Subscription Overview Stats

At the top of the Bocs Subscription page, are quick stats to get an overview of how your Subscribers and Subscriptions are tracking.
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Subscription Table

The subscription table displays each subscription defaulting to the most recent subscription created at the top of the table. The subscription table is filterable (filters coming soon) and each column is sortable (sorting coming soon).


Searching

At the top of the table is a search bar that can search for any subscription:
You can search by typing into the search field for:

  • Customer email

  • Customer ID

  • Customer Name

  • Subscription number

  • Product - displays all orders that include the same product. Coming soon

  • Subscription Box - Displays all the subscriptions containing the subscription box. Coming soon

Clear the search bar of any entries to clear the search.

Filtering

Coming soon

Subscription Status

  • Active

  • Paused - Subscription has been paused by admin or subscriber. Or, payments have failed after retry attempts

  • Cancelled


Related Articles

The Bocs Customer Portal

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